I'm not cautious just smart - Katie Stearn

Machines are efficient
People are friendly

Put the right people with the right skills and the right attitudes in the right roles. Give them flexible processes to help get their work done when they fit the situation, and to ignore or improve when they don't. Make decisions quickly and remove whatever barriers management has accidentally imposed. The results: Amazing. Also, rare. - Bob Lewis ISSurvivor.com

"You can make some of the people happy all of the time and you can make all of the people happy some of the time but nobody cares if the IT people are ever happy."

"The vacuum created by a failure to communicate will quickly be filled with rumor, misrepresentation, drivel, and poison" - C. Parkinson

"intuition to know what's fundamentally important for the long term, but practical for the short term " - unknown